# Purchases and Returns ***Refund for Referrals***: All of our referral purchases come with a 14-day money-back guarantee. Credit card purchases only. ***Refunds for Yearly Subscriptions***: For yearly subscriptions, we offer a 14-day money-back guarantee. However, we can only refund 11 of the 12 months, since a monthly subscription cannot be un-activated once it starts. ***Refunds for Single-Monthly Subscriptions***: We don’t offer refunds for monthly subscriptions, but you can cancel at any time. If you cancel, you won’t be charged after the end of your subscription. The reason for not offering a full refund is that once we activate your account, we cannot un-activate it for 30 days. ***Membership Purchases With Crypto/1FLR:*** We do not offer any refunds on monthly or yearly subscriptions purchased with Crypto/1FLR. ***Refunds for NFTs***: We cannot offer refunds on NFTs because once an NFT is purchased, its ownership transfers to you. NFTs are blockchain-based digital goods and their transfer is permanent. However, you’ll be able to post your NFT on a marketplace and offer it for sale. **Refunds for Single-Weekly Subscriptions:** We don’t offer refunds for weekly subscriptions but you can cancel at any time. If you cancel, you won’t be charged after the end of your subscription. The reason for not offering a full refund is that once we activate your subscription we cannot deactivate the subscription for 7 days. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.pipeflare.io/purchases-and-return-policy-exchanges/purchases-and-returns.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.